Frequently Asked Questions
Answers to common questions about Football Insights.
01 Is Football Insights licensed to provide betting tips?
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Yes — Football Insights operates under a licence issued by the UK Gambling Commission (UKGC). The licence covers the provision of betting tips and related services, and we are required to comply with strict regulatory standards for fairness, transparency, and player protection.
02 How are your match predictions created and what data do you use?
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Our predictions are generated by a combination of statistical models, historical match data, and real‑time team news. We pull data from official league feeds, player‑tracking systems, and expert analyst reviews, then run the numbers through our proprietary algorithm to produce odds‑adjusted forecasts.
03 What payment methods can I use to purchase a premium plan?
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Football Insights accepts Visa, Mastercard, and Maestro cards, as well as e‑wallets such as Skrill and Neteller. Bank transfers and a selection of cryptocurrencies (BTC, ETH, USDT) are also supported. All transactions are processed over a secure SSL connection, and deposits are usually credited instantly.
04 What does the “confidence score” on a prediction mean?
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The confidence score is a percentage that reflects how strongly our model backs the prediction based on available data. A higher score (e.g., 80 %+) means the algorithm found stronger statistical support and fewer contradictory indicators; a lower score indicates more uncertainty or mixed signals.
05 How do I set personal deposit limits or self‑exclusion on my account?
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You can set deposit limits, loss limits, or self‑exclusion directly from the ‘Responsible Gambling’ section of your account dashboard. Limits can be daily, weekly, or monthly, and once set they take effect immediately. Self‑exclusion will block login and any new transactions for the chosen period, and you can request a permanent ban at any time.
06 What should I do if I notice unauthorized transactions or suspect my account has been compromised?
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If you suspect unauthorized activity, immediately change your password and enable two‑factor authentication (2FA) from the security settings. Contact our support team via the live chat or email ([email protected]) with details of the transaction, and we will investigate and, if necessary, freeze the account pending resolution.